About us
Loyalty infrastructure for the next billion customers.
Turtle Rewards Limited is a Kenya-registered SaaS company building the loyalty and rewards platform that businesses in Africa and beyond use to grow lifetime customer value. We started Turtle Rewards because every loyalty product we tried was either too expensive, too SMS-poor for emerging markets, or too rigid for multi-location operators. So we built our own — and now businesses from Mombasa to Lagos to London run on it.
Built for emerging markets
SMS and WhatsApp first. Pesapal and M-Pesa native. Multi-currency pricing. Branch-level operator scoping for businesses that span counties or countries.
Compliance taken seriously
Registered with the Office of the Data Protection Commissioner (ODPC ID 268-0990-5797). GDPR-aligned. Tenant isolation, encrypted credentials, audited access — the boring infrastructure that protects your customers.
AI where it actually helps
Churn prediction, customer segmentation, "next best offer" suggestions. No marketing hype — practical AI baked into the workflows your team already uses.
Multi-tenant, multi-everything
One platform, every business runs their own brand. White-label widget for embed-on-anyone's-site. Localized currencies, languages, and timezones from day one.
Our mission
Help every business — from a single coffee shop in Nyali to a 200-store retail chain across three continents — turn one-time customers into lifelong fans, without needing a developer team or a six-figure marketing budget.
We measure success by customer retention rates, repeat-visit frequency, and the referral loops our platform unlocks for the businesses we serve.
Where we come from
Turtle Rewards Limited is registered in Kenya (registration number PVT-3QUDQB5J) with our headquarters in Mombasa. Our infrastructure is hosted in the cloud with multi-region redundancy.
We're a small, focused engineering and product team building deeply on a modern stack: TypeScript end-to-end, NestJS API, Next.js web, React Native mobile, Postgres + Redis. Production code is reviewed, security-audited (April 2026: 7-pass internal audit + independent re-test), and continuously tested.